Refund and Terms & Conditions

Welcome

We take utmost care about the packages purchased by our customers through the purchase form, both online and offline.

We always strive for 100% satisfaction of our customers related to https://zanixinfo.com. However, if at any time things go wrong or in the unlikely event related to https://zanixinfo.com, we will initiate a refund to our customers based on the eligibility criteria mentioned below.

Refund Eligibility Criteria

• Full Refund: If the issue is not resolved within 10 days.
• You will be eligible for a full refund if none of the issues are resolved within 15 days after registration.
• If one or more issues are resolved and the customer still wants a refund before the time period defined in the agreement, a partial refund will be issued after deducting service charges for the resolved issues.

Non-Refundable Conditions

• No refund will be provided if the cases are closed after the customer's permission.
• No refund if the case gets closed within one week.
• If issues are resolved and 60 days of subscription have passed, only a partial refund will be initiated for the remaining subscription period.

https://zanixinfo.com is always with you to help in different ways. We encourage customers to contact us via call or email before filing any dispute directly with the bank, so that a final settlement can be reached through mutual understanding.